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Ordering from Ultimutt.com is easy
as one, two, three. If you have any problems along
way call us at 1-800-850-9453. |
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Product Locator
To shop in our four product categories
– prints, cards, calendars and books – click
on the buttons at the top of the page. Or, you can Search
by Breed using the dropdown box at the top of every page.
Please note that many of our inspirational and motivational
cards and prints are available in matched sets. Online,
cards are sold only in full dozens and 20-piece assortments,
each an outstanding value. Single greeting cards or customized
assortments are available at retail stores.
UltiMutt prints, cards, calendars and books are the perfect
gifts for family and friends! Include a personal message on
your order form and we'll direct deliver your gift to your
recipient. There's no charge for this special service. And
don't worry – product pricing will not be included on
gift order packing lists.
UltiMutt prints are a wonderful way to personalize and enhance
the beauty of your home or office. We use a simple, solid
black frame with clean, attractive lines. The frame is 5/8"
thick, and adds only a 1/8" border to the poster. It's
molded from a high-quality scratch-resistant plastic, and
is fitted with 1/8" glass. This is a classy, modern frame
that we believe fits well with any decor. This frame is also
super-easy to hang. A slot molded into the back of the frame
eliminates the need for any wires or hooks, and allows the
frame to set flat against the wall. Just hammer in one nail
and hang it!
Select the items you desire by clicking "Buy It."
When you have selected all your items, click "Checkout."
Provide the shipping and payment information needed. If your
order is a gift, be sure to include a special message. The
personal information you provide is completely safe. We use
the latest SSL technology for encrypting and transmitting
credit card orders. We also use address verification service
(AVS) to help prevent credit card fraud. If, after submitting
your order, you receive the message "The Payment was
Unable to be Authorized for This Order," double-check
the information you entered on the form. Make sure that you
have entered your card number with no dashes or spaces, and
the expiration date for the card is correct. If you receive
any other type of error message, our best advice is to hit
your browser's "Back" button to return to your order
summary and resubmit. If this does not fix the problem, please
email us or phone 800-850-9453.
Prefer to shop by phone? Allow our Customer Service Representatives
to assist you by calling toll free 1-800-850-9453.
If you prefer to fax or mail your order, use the online shopping
cart to total your order. Continue processing your order through
the shopping cart until you get to the "Submit Order"
button. Make sure all of the information you entered is correct
and complete, and that the total includes shipping charges.
Then print out the form and fax or mail the order to us:
Fax: 715-358-2807
Mail: UltiMutt
P.O. Box 147
Minocqua, WI 54548
We accept Visa, MasterCard, American Express, and Discover.
You can also pay by check. In order to do so, use the shopping
cart to total your order. Continue processing your order
through the shopping cart until you get to the "Submit
Order" button. Make sure all of the information you
entered is correct and complete, and that the total includes
shipping charges. Then print out the form and mail with
your check to:
UltiMutt
P.O. Box 147
Minocqua, WI 54548
When you order online you'll receive two itemized receipts.
The first is emailed to you immediately after you place the
order, and serves as an order confirmation. A packing list-receipt
is also either enclosed with the shipment or mailed to you
separately. The receipt is mailed separately whenever the
shipment goes to a different address than your billing address
or contains a gift message.
Each product in your order is individually shrink-wrapped
prior to shipment to offer the maximum resistance to dust
and abrasion. Your order is professionally packaged in custom
shipping cartons made exclusively for our products. We guarantee
all of our products to arrive at your doorstep in perfect
condition.
Unframed prints are shipped flat on cardboard backers,
not shipped rolled in a tube.
Framed prints are fitted with protective cardboard corners.
The carton for our framed prints
features a special box-in-box construction that completely
surrounds the product with a 2" protective air cushion.
Greeting cards are shrink wrapped, not boxed.
| Shipping & Handling
Costs |
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For shipments to destinations within the United States,
you have a choice of "Standard" or "Rush"
shipping. We use UPS Ground or USPS Priority Mail services
for our Standard shipments, and UPS 2nd-Day Air for all Rush
shipments. Shipping charges are based on the total shipping
weight for your order. (The
shipping weight is 8 lbs. for a framed print, 2 lbs. for
an unframed print, 0.5 lbs. for a 12-pack of greeting cards,
1.0 lbs. for a greeting card assortment, and 2.5 lbs. for
a Variety Pack.) For Rush shipments (via UPS 2nd-Day Air), shipping and
handling charges are determined by both weight and actual
destination. The shopping cart will calculate and display
the proper charge during the checkout process.
For shipments to foreign countries, please email. Our
online shopping cart does not currently process foreign
orders.
We ship orders every business day (Monday through Friday,
excluding holidays). Most orders ship one business day after
the day the order was placed. In other words, if you place
your order on a Monday, it will ship on Tuesday. If you
place the order on a Friday, Saturday, or Sunday, it will
ship on the following Monday.
Not only do we guarantee our products, but we also guarantee
your satisfaction. If you aren't head-over-heels happy with
the look and quality of our prints, greeting cards, calendars
or books, we'll cheerfully replace your order or refund your
money. |
